Leading Hair Studio & Academy in KL & Johor Bahru. Call KL: +603-2072 2888 | JB: +607-226 5888
Contact Us
Get in Touch
With Us
Unlock Your Hair's Potential –
Contact Us for a Beautiful Experience.
Operation Hour
Mon - Fri : 10.00 am - 10.00 pm
*Public Holiday Open as Usual
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Where to find us
Zenith Lifestyle Mall, JB
Lot G07, Ground Floor, 82C, Jalan Trus, Bandar Johor Bahru, 80000 Johor Bahru, Johor Darul Ta'zim
Working Hours:
Mon - Sun : 10:00am – 10:00pm
Public Holiday : Open as usual
Sungei Wang Plaza, KL
PUB-S1-B&C, 2nd Floor, Plaza Sungei Wang, Jalan Bukit Bintang, 55100 KL
Working Hours:
Mon - Sun : 10:00am – 8:00pm
Public Holiday : Open as usual
JB City Square, JB
Working Hours:
Temporarily closed for renovation
Reopening soon
Need more info? Contact Us Now!
Frequently Asked Questions (FAQ)
Our operating hours are every weekday and weekend from 10:00 AM to 10:00 PM, including public holidays.
We recommend booking in advance — it secures your preferred stylist and time slot, so there is no waiting. Walk-ins are accepted where a stylist is free, but availability on the day cannot be guaranteed, especially on weekends and public holidays. To book, WhatsApp us: Sungei Wang KL 011-3785 2862 · Zenith Mall JB 07-222 4888.
Yes, of course! If you need to reschedule your appointment, we’re more than happy to help. Just reach out using the contact information provided, and we’ll find a convenient alternative for you.
We kindly ask for at least 24 hours notice for cancellations to allow us to accommodate other clients.
Yes, our customers’ satisfaction is our priority! We have a 14-Day Grace Period for selected services. You can contact us within 14 days for a complete hair condition assessment, and solution.
We use high-quality, professional-grade products that are designed to nourish and protect our customers' hair. Our hairstylists will also recommend specific products for your home care routine to ensure your hair is well taken care of after treatments for prolonged effects.
Absolutely, our professionally trained stylists will offer you a professional hair consultation to help you choose the best services for your hair type and desired look.
Of course! Our dedicated hairstylists will guide and discuss your hair goals, assess your hair type to explore the best hair services for your needs without any costs to be charged.
During your first visit, you’ll receive a professional hair consultation to discuss your hair goals, followed by the chosen service tailored to your needs.
Canceling your appointment is easy and straightforward. Just WhatsApp the outlet you booked with — Sungei Wang KL 011-3785 2862 or Zenith Mall JB 07-222 4888 — to let us know. We’ll handle everything from there!
At Thomas & Guys, we offer a range of payment options for your convenience, including cash, credit cards, debit cards, e-wallet (TNG), Alipay, and also Apple Pay. For Singapore customers, we also accept Fave Pay, Google Pay, NetsPay, GrabPay, YouTrip, and EZ-Link wallet.